Technology used to protect your security
To ensure your security, all credit card transactions are encrypted with
128-bit SSL encryption, which is the industry standard in the market today.
This will ensure that the credit card information are encypted so as to make it
unavailable to any other party. We also do not store your credit card
information anywhere in our system.
This technology encrypts all of your personal information, including credit card information. The process of encryption takes the information you enter and converts it into bits of code that are securely transmitted over the Internet. This scrambled data cannot be read as the information travels over the Internet.
We ask for your credit card security code in order to protect you from misuse of your credit card.
The security number is a unique 3 or 4 digits number printed on your card. This number is not embossed on the card
and is not printed on your credit card receipts hence other than the card holder, it is difficult for the others
to know it.
The security code serves as another barrier to protect you from credit card fraud and it's required when
you make a booking.
How do you know if a page is secure?
Only pages that require you to enter sensitive information e.g. credit card details or login password will be secured by SSL encryption.
To know if a page is secure, for Internet Explorer users:
- Look at the address bar of your browser, it should starts with "https://" instead of just "http://".
- Look at the bottom right of your browser, you should see a lock icon.
note: Always try to use the latest browser available, this will ensure maximum (256-bit) SSL encyption is available to you.
Secure site seal
myTourPal has also obtained Thawte SSL certificate to certify that our site is secure and authentic. Click on the secure site seal (on top right hand side)
to verify our site status.
Still uncomfortable about make online purchase?
If you are not comfortable with inputting your credit card number over the internet, you can use the "Send by fax" which is available on our secure booking form when you make a booking. This function allows you to print out the page and manually fax the form to us. However, we encourage all our users to book online as that the only way to ensure the rooms you've selected are available and your booking will be confirmed instantly.
Doing it by email/fax is subjected to the availability of our customer service agents to process your requests.
MyTourPal is committed to respecting your privacy. We have designed our
websites and booking engines so that you may visit them without identifying
yourself or revealing any personal information, unless you opt to do so. Once
you opt to provide personally identifiable information (any information by
which you can be identified), it will only be used to support your customer
relationship with us and for our own internal purposes, including marketing and
research, customization of our websites and improving the content of our
MyTourPal provides this Online Privacy Statement to inform you about our
information is collected and used. This notice may be accessed from any area of
MyTourPal's websites and our online booking engines.
What we collect
When making a reservation:
When you make a reservation online or by phone through our customer support
center, you will be asked for your name, address, phone number, e-mail address
and credit card information. This information is used to contact you for
customer service, to guarantee your reservation with our travel suppliers and/or
to bill you for your travel purchase. During the booking process you can choose
not to receive our newsletter by unchecking the appropriate
boxes on the Booking form.
MyTourPal will not sell, rent, or lease your personally identifiable
information to third parties. Unless we have your permission or are required by
law, we will only share the personal data you provide online with other
third-party vendors that are acting on our behalf to complete the activities
described above. We will cooperate with law enforcement authorities.
MyTourPal will not use or share the personally identifiable information
provided to us online in ways unrelated to the purposes described above without
letting you know and offering you a choice. Please be aware that our website
and may contain links to other websites, and that the
privacy practices of these other websites may differ from those of MyTourPal.
This Online Privacy Statement does not apply to other websites. We encourage
you to read the Privacy Policies of all other websites you visit.
Access & Accuracy
MyTourPal strives to keep your personally identifiable information accurate.
We make every effort to provide you with online access to your registration
data so that you may update or correct your information on the hotel-booking
engine where it was submitted. To protect your privacy and security, we will
also take reasonable steps to verify your identity before granting you access
or enabling you to make corrections to your user account.
MyTourPal is committed to protecting the security of your information. To
prevent unauthorized access, maintain data accuracy, and ensure the appropriate
use of information, we have put in place appropriate physical, electronic, and
managerial procedures to safeguard and secure the information we collect
online. We use encryption when collecting or transferring sensitive data such
as credit card information. You can find our Secure Site Seal on top right hand corner
of every pages, you may click on the seal to verify that our site is secured.
Your use of our website is subject to our Booking
Terms and Conditions which you may view while making a booking.